In December 2022 we brought together social support organisations to hear about the solutions they can employ when designing digital spaces and information.
In this second highlight from ‘Supporting beneficiaries in crisis online’, Jenny Winfield of Chayn (supporting survivors of abuse across borders) gives a practical look into how trauma-informed research and design can help foster participation, and can help participants feel hopeful and safe.
Watch to discover:
- the principles of trauma informed design
- how and why user research can be enriching, not extractive
- practical advice on how to apply trauma informed practice to develop equitable services
Supporting beneficiaries in crisis online included UX, content and digital leads from Mind, Citizens Advice, the Stroke Association, Parkinsons UK, Chayn and Scope. More highlights and content will follow soon.
And be sure to keep an eye on Outlandish’s upcoming events for more insights on using digital for social change.
