In December 2022 we brought together social support organisations to hear about the solutions they can employ when designing digital spaces and information.

In this first highlight from ‘Supporting beneficiaries in crisis online’, Kylie Havelock (Director of Product and Platforms at Citizens Advice) gives an inspiring look into how online content can be made more inclusive.

Watch to discover:

  • what we’ve learnt about data poverty from the pandemic
  • myths about digital inclusion and exclusion
  • decoupling your content and taking it beyond the website

Supporting beneficiaries in crisis online included UX, content and digital leads from Mind, Citizens Advice, the Stroke Association, Parkinsons UK, Chayn and Scope. More highlights and content will follow soon.

And be sure to keep an eye on Outlandish’s upcoming events for more insights on using digital for social change.